Refund Policy
Customer satisfaction is important to us. If you are not completely satisfied with your purchase, we are here to help.
Return Eligibility
Items may be returned within 30 days of delivery if:
- The item is unused and in its original condition.
- The item is returned in its original packaging.
- Proof of purchase is provided.
Non-Returnable Items
The following items cannot be returned:
- Gift cards
- Downloadable products
- Personalized or customized products
- Items marked as final sale
Damaged or Defective Items
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery and include photos of the item and packaging.
Refund Process
Once your return is received and inspected, we will notify you regarding approval or rejection of your refund.
Approved refunds are typically processed within 5–10 business days to the original payment method.
Return Shipping Costs
Customers may be responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.
Order Cancellations
Orders may be canceled within 24 hours of purchase. After processing has begun, cancellation requests may not be possible.