Shipping Policy
At HomeAura, we are committed to delivering quality products to our customers in a timely and reliable manner.
Order Processing
Orders are typically processed within 1–3 business days after payment confirmation. During periods of high demand, processing times may be extended.
Shipping Times
Estimated delivery times vary depending on your location and product availability.
- United States: 7–15 business days
- Canada: 7–20 business days
- International Orders: 10–25 business days
Please note that delivery times are estimates and may be affected by weather conditions, customs processing, holidays, or carrier delays.
Tracking Information
Once your order has been shipped, a tracking number will be sent to the email address provided during checkout.
Incorrect Addresses
Customers are responsible for providing accurate shipping information. HomeAura is not responsible for packages lost or delayed due to incorrect addresses submitted at checkout.
Lost or Delayed Packages
If your package appears lost or significantly delayed, please contact us and we will work with the shipping carrier to resolve the issue.
Contact
For shipping-related questions, please contact our customer support team.